First-ever in the industry! 30 centers directly controlled by HQ.
Total support Call Center
Distributing smartphones to all service employees
Happy Call Assessment System
Service quality assessment system, establishing a quality assessment system directly evaluated by consumers
Using 100% genuine parts
Real-time part management system, 365-day shipment delivers to the Greater Seoul Area at once, and, for other parts of Korea, releases products on the same day of order
24-hour special service for winter season
Settling service complaints during winter season, instant response system for vulnerable households and time
Request for AS / Consultation
You can simply and quickly request for after-sales service or consultation session online.
Rinnai AS App.
Through the industry-first Rinnai After-sales Service application, a simple touch easily and quickly performs functions from consultation with a call center to business trip request.
It works on Android phones only
1544 - 3651
It's My Rinnai, Rinnai's official online mallwww.myrinnai.com